The shift to a more hybrid way of working has meant that many practices and procedures that were commonplace in the office have had to be reinvented. Workspaces are operating in a vast range of ways right now from fully occupied to fully remote and pretty much everything in between.

In our recent More Than Learning podcast episode, we spoke with experts in learning to start to pick out what this means for learning and development in this hybrid world.

Skills gaps – what’s occurring?

What is happening is that as these practices and procedures are changing, it’s uncovering gaps in people’s knowledge, skills and understanding. Smart business leaders are noticing this. Microsoft estimates 25 million people worldwide will need to acquire the new digital skills by 2025, and nearly 75% of financial services executives believe there is either a moderate or significant skills gap at their company.

L&D’s role in the skills gap challenge

Faced with these significant challenges, how does Learning and Development sit in the world of reskilling and upskilling?

In the past, the learning function could complete training or learning needs analysis. When the needs are emergent and iterative, the learning or training needs analysis will be out of date the moment it’s completed. Simply put, the context that we work in shifts around us at a faster pace than it has before. The learning professional needs to be more agile to be able to respond to immediate and future needs in a more fluid way.

Skills development – the changing landscape of learning

The way we help people learn has also changed. The trend over time to move learning into online spaces has reached schools now, and the expectations of employees reflect that; if employees want to work up to 3 days away from an office, how does learning support that? Again, the recent 5App podcast and webinar on hybrid learning addressed some of these questions.

We also have what Korn Ferry Hay Group describe as the “The new rules of employee engagement”. Although the focus from KFHG is on improving training, being able to upskill and reskill your workforce will reduce the costs of reshaping how you will attract, motivate, and retain talent.

Your strategic response to skills gaps

This is a complex landscape and being able to cut through the noise is essential for the modern People Leader. You can now access the recording of our latest webinar in which we were joined by a panel of industry experts discussing the strategic response to skills gaps, upskilling and reskilling. Hear the webinar recording now:


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